Important – please read before submitting a form

Due to the high volume of contacts received, responses may take longer than 72 hours. Our forms are monitored during core working hours only and is not suitable for urgent or emergency medical concerns.

If you need urgent medical advice, please visit NHS 111 online, contact your GP, or attend your nearest Emergency Department. In a life-threatening emergency, please call 999.

Have a query or need advice about your care? Contact PALS

PALS aim to resolve your problem/issue within ten working days, but things may take longer for us to deal with. We will keep you informed of the progress.

We can't look into disciplinary issues (for example, termination of contracts, striking off health professionals or suspension of registration), private healthcare providers, unless it was funded by the NHS, or treatment by your GP surgery.

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