Patients and visitors

Download our maps so you can be sure you’re heading in the right direction. If you get lost, don’t worry - our staff will be happy to help – just ask.

Our main desks are manned during the day, so if you forget your map, our greeters will be able to point the way.

Queen's Hospital internal wayfinding map -  Queen's Hospital 2D map [pdf] 629KB and Queen's Hospital 3D map [pdf] 2MB

King George Hospital internal wayfinding map - King George Hospital 2D Map [pdf] 729KB and King George Hospital 3D map [pdf] 8MB

We want to make your visit welcoming, comfortable and safe, not only for you, but also for your friends and family.

To help us make your visit as easy as possible, please prepare before you arrive. You will have received a letter telling you when and where your appointment is, or the ward you will be admitted to – remember to double check those details because our services are split over different sites. We don’t want you to get lost and turn up in the wrong place.

If you have any questions, if you’re unable to make your appointment or feel unwell in the run-up to your arrival, please change your appointment online. If you’re unable to do this, please call the number provided on your appointment letter.

Occasionally, we may need to cancel your appointment. We will let you know as soon as possible, but cancellations on the day may occur.

If you need extra support during your stay or appointment, please let us know in advance. We can help if you:

• need a translator or interpreter
• consider yourself to have a learning disability 
• need additional help getting to and from hospital. This service is not available to everyone and you will be assessed to see if you meet the criteria.