Queen's Hospital multi-storey car park closure

Queen's Hospital multi-storey car park closure

Essential improvement works on the multi-storey car park at Queen’s Hospital are taking place from 20 July to 14 September.

During the first three weeks, the car park will be fully closed to patients and we will only have parking available for: blue badge holders; concessions; maternity, oncology, haematology and dialysis patients; and emergencies.

Read more on our parking page.

Travelling to King George Hospital or Queen's Hospital

We operate two hospitals: King George Hospital in Goodmayes, and Queen's Hospital in Romford.

Being on time for your appointment is important not only for you, but for other patients as well, so please make sure you allow extra time for your journey to our hospitals.

If you are driving, please take a look at our car parking section which details the parking costs and options available to you.

We encourage our patients and visitors to consider sustainable and active modes of travel. Currently the main source of pollution is road traffic vehicle emissions, thanks to a higher number of single occupancy cars which have an impact on the environment and air pollution. Plan your journey to improve overall health and wellbeing and to reduce traffic and air pollution by choosing public transport or other active modes of travel. More on Environment and Air Quality information.

Getting to King George Hospital

Plan your journey with

Bus routes

The buses numbered 173, 362, EL3 and 396 all serve King George Hospital.

Bus 66 serves Eastern Avenue which is a 10 minute walk from the hospital with a footpath directly into the back of the hospital.

Trains

If you are travelling to King George Hospital by train, the closest station is Goodmayes, served by the Elizabeth line. The station is a 25 minute walk from the hospital. The EL3 bus is on the opposite side of the road from the station and comes into the hospital.

London Underground

If you are travelling by tube, the nearest stations are Dagenham Heathway (District line) then the 173 bus, or Newbury Park (Central line) then the 396 bus into the hospital.

Car

If you are travelling by road from the M11, take the left fork exit marked A12/City.

Keeping left, take the A12 exit. At the roundabout (Redbridge station) take the second exit for Eastern Avenue (A12 eastbound).

Continue on the A12 to the next roundabout (Gants Hill) and take the third exit towards Romford.

Continue on to the fourth set of traffic lights then turn right into Barley Lane - the hospital is approximately a quarter of a mile down on the right.

From the M25, at junction 28 take the A12 westwards towards Romford.

At the next roundabout (Gallows Corner) take the third exit, continuing on the A12 to Ilford.

At the fifth set of traffic lights, turn left into Barley Lane, the hospital is approximately a quarter of a mile down on the right.

There is more information on parking available on our website too. Our postcode for your sat nav is IG3 8YB .

Cycling

King George Hospital is close to Eastern Avenue (A12), Barley Lane and Goodmayes train station. We’re well connected with the main cycle routes, as outlined on the Redbridge Council website.

The hospital can be accessed from Barley Lane, Eastern Avenue A12 gate and Goodmayes Hospital sports ground (a green narrow route).

For more information on cycling, please visit:

  • Cyclestreets to plan your cycling journey
  • Sustrans to find out all you need to know about walking/cycling
  • Transport for London to check public transport information and order free walking and cycling maps.
  • Cycling in Redbridge to information on training, maintenance classes, cycle security, ride groups.
  • Cycling in Havering to information on training, maintenance classes, cycle security, ride groups.

Getting to Queen's Hospital

Plan your journey with

Bus routes

There is a bus station within the grounds of Queen’s Hospital. Buses 5, 128, 175, 193, 365, 496, 498 and 499 all come into the hospital grounds.

  • Buses 103 and 174 serve Oldchurch Road, which is a 5 minute walk from the hospital. Pedestrian access is via Oldchurch Rise.
  • Buses 248 and 294 serve South Street, which is a 10 minute walk from the hospital. Pedestrian access is either via Rom Valley Way or Oldchurch Rise.

Trains

If you are travelling to Queen’s Hospital by train, the closest station is Romford, which runs service on the Elizabeth line, London Overground and Greater Anglia. The hospital is a 15 minute walk away. Buses 128, 175, 193, 365 and 496 run between the hospital and the station.

London Underground

The nearest tube stations are Dagenham Heathway (District line) then the 175 bus, or Hornchurch (District line) then the 193 bus into the hospital.

Car

Car access to Queen’s Hospital is through the main entrance on Rom Valley Way. If you are travelling by road via the M25, take junction 28 (A12), then the A125 or Junction 29 (A127) then the A118 to Romford town centre. Follow the signs to the hospital. There is more information on parking available on our website too. Our postcode for your sat nav is RM7 0AG.

Cycling

Queen’s Hospital is close to Romford town centre and is well connected with the main Romford cycle routes. As published in Havering Council’s Romford cycle route map, there is a cycle route ring around the site connecting Oldchurch Road and Rom Valley Way to the front of the hospital, and Dagenham Road and Rush Green Road/Roneo Corner at the back of the hospital.

The map also shows a five minute ring which is an approximate cycling time from Romford station.

There are also cycling/walking routes connecting the main roads into the hospital site - for eample via Hornford Way and Rom Crescent from Rush Green Road, and via pathways from Dagenham Road and Oldchurch Road.

For more information on cycling, please visit:

  • Cyclestreets - plan your cycling journey
  • Sustrans – find out all you need to know about walking/cycling
  • Transport for London – check public transport information and order free walking and cycling maps
  • Cycling in Havering – information on training, maintenance classes, cycle security, ride groups
  • Cycling in Redbridge - information on training, maintenance classes, cycle security, ride groups

The main entrance to the hospital is open between 5.30am and 9pm and you can exit via the main entrance until 10pm.

After that time you can use the Emergency Department entrance. There are also dedicated entrances to Maternity, Renal and the Haematology and Oncology Centre.

ULEZ and Congestion Charge NHS Patient Reimbursement Scheme

The Ultra Low Emission Zone (ULEZ) has expanded across all London boroughs to help clear London’s air and improve health.

We know some of our patients may need to drive to appointments, for instance, if your clinican has advised you not to use use public transport. You can check if your vehicle meets the emissions standards, visit the Transport for London website.

If you’re coming to an appointment at one of our hospitals in a car that’s not ULEZ compliant, you may be able to claim a reimbursement of any daily charges paid for that appointment.

Patients will be assessed by their clinican to decide if they are eligible. Patients eligible may include those who:

  • have a compromised immune system
  • require regular therapy or assessments
  • need regular surgical intervention.

How to claim:

  • The ULEZ and/or Congestion Charge must be paid before you can make a claim. The daily charge can be paid via the TfL website, an Auto Pay account, or by phone on 0343 222 2222. Lines are Open Monday to Friday: 8am to 8pm and call charges vary (TfL call charges)  
  • If the charge was paid using Auto Pay, the charge will be reimbursed to your Auto Pay account.
  • If the charge was paid via the Transport for London website, the Pay to Drive in London app, or by phone, we will reimburse you directly. Speak to you clinican for further advice, or pick up a reimbursement claim form and information guide sheet from one of our cashiers offices.
    • King George Hospital: ground floor, from the main entrance head to the main corridor and turn right towards the chest clinic. The cashiers office is at the bottom of the corridor on the right-hand side. You can call the office on: 0208 970 8450.
    • Queen's Hospital: in the atrium, ground floor, under the escalator near Costa Coffee. You can call the office on: 01708 435 015.
    • Both offices are open Monday to Friday, 8.30am to 4pm, closed between 1pm and 2pm.
  • You can email the Cashier team at: bhrut.cashiersteamquhandkgh@nhs.net

You cannot claim for:

  • charges paid after the day of travel
  • congestion Charge or Ultra Low Emission Zone fines (Penalty Charge Notices)

For more information, visit the TfL website.

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