Help for people with learning disabilities and Autism
The Learning Disabilities and Autism team
We’re here to support patients with Learning Disabilities and/or Autism and their care networks, before, during and after their hospital visit or appointment.
To work with staff at our hospitals to support the delivery of safe and equitable healthcare for patients with learning disabilities
What we do
- Support patients with learning disabilities during hospital visits or stays
- Listen to, respect, and involve families and carers
- Help patients with learning disabilities understand their healthcare and treatment
- Promote the use of Hospital Passports
- Ensure learning disability alerts are in place
- Ensure hospital staff are aware of the individual needs of patients with learning disabilities
- Check consent and mental capacity issues are considered
- Check reasonable adjustments are made
- Provide learning disability awareness training to hospital staff
- Promote the use of easy-read information and Hospital Communication Books
Do you have a learning disability and need support during your visit to hospital? Contact the Learning Disability Liaison Nurse Team on:
Telephone: 020 8970 5719
Where we are
Barking, Havering and Redbridge University Hospitals Trust has two hospital sites:
King George Hospital in Goodmayes
Queen's Hospital in Romford
We have a learning disability liaison nurse team
You can contact us on 020 8970 5719.
Our working hours
Monday to Friday
9am to 5pm
Tell us if you have a learning disability
We need to know if someone has a learning disability and can put this on the hospital computer system.
If you would like to have your name on the hospital computer alert system you can
Tell the staff when you arrive at the hospital
Tell the Learning Disability Liaison Nurse Team
Your hospital passport
We will ask to read your hospital passport to find out about your health needs.
If you do not have a hospital passport, you can download it and fill in or ask someone who knows you well to fill in for you.
Hospital passport[docx] 2MB
The hospital passport for children
The hospital passport for children helps give the medical team an understanding of your child’s likes and dislikes.
It informs the teams of how to look after your child effectively.
Please bring this with you on the day.
f you do not have a hospital passport, you can download it and fill in or ask someone who knows you well to fill in for you.
Hospital passport for children[docx] 548KB
Learning Disability and Autism Strategy 2021-2025
We want people with learning disabilities and/or autism to be at the heart of everything that we do. Meeting the needs of people with learning disabilities and/or autism when accessing our services is one of our key priorities. This means that we will involve people with learning disabilities and/or autism with experience of accessing hospital services in planning services and learning from their experiences.
The Learning Disability and Autism Strategy 2021-2025 states our key priorities for improving the care and experience for people with learning disabilities and/or autism when they come to our two hospitals or use our services.
The seven priorities in this strategy were agreed in partnership with people with learning disabilities and/or autism and members of our Learning Disability and Autism Working Group.
- Priority 1: Person-Centred Care is about focussing on the individual person and ensuring that their views, wishes and opinions guide the care they receive.
- Priority 2: Reasonable Adjustments are changes we have to make to the hospital to make sure that people with learning disabilities and/or autism have equal access to healthcare.
- Priority 3: Workforce – making sure we have staff with the right qualifications to support people with learning disabilities and/or autism in hospital.
- Priority 4: Decision Making – making sure that people with learning disabilities and/or autism are involved in decision making about their care.
- Priority 5: Training – we want to make sure that all staff have access to the right training about how to support people with learning disabilities and/or autism.
- Priority 6: Service User Engagement – we will make sure that people with learning disabilities and/or autism are involved in planning and designing hospital services.
- Priority 7: Transition from children to adult health services is really important. We want to start talking about transition early to make sure that it happens smoothly for our young people.