Quality accounts

nurses looking at notes

Quality accounts

Every year, we review the quality of our services and publish a report called a quality account.

Quality Account 2018 - 2019

In our quality account we discuss:

  • improvements we have made to our services over the previous year
  • how we will improve our care in the coming year

We measure quality by looking at:

  • patient safety
  • effectiveness of services
  • patient experience

We also publish the quality account on our NHS Choices page. While you’re there, please take the opportunity to review our services and let us know how we’re doing.

For more information about how we are keeping you safe, visit our quality and safety section.