About us

About our Trust

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups.

We see the challenges of our boroughs as our strengths – they provide us with the opportunity to look to the future and deliver care differently and innovatively, in ways that best support access to services, and provide interesting and unique career opportunities for local people.

We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We’re pleased to be leading the way in reducing the time our patients wait to get the treatment they need and this work will be strengthened by our purpose-built community diagnostics centre at Barking Community Hospital.

The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme that recognises high standards and a commitment to training; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care. 

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of the North East London Cancer Alliance.

Our communities are benefitting from our closer collaboration with Barts Health. We have deepened our relationship as we have come together to form one integrated group of seven hospitals, with a Chair in common in Jacqui Smith, Shane DeGaris as Group Chief Executive and Accountable Officer of both trusts, and Matthew Trainer as Deputy Group Chief Executive.

The Acute Provider Collaborative brings Barts Health and us together with Homerton Healthcare; and jointly with other alliances such as those at PLACE (combining the NHS, local authorities and other local organisations with responsibilities for planning and delivering services such as the voluntary sector) and the North East London Health and Care Partnership will drive our collective focus to reduce the inequalities Covid-19 highlighted so starkly and ensure all our residents have equitable access to services.

All our work will be underpinned by our digital transformation programme which will see us align with every other London trust as we progress the implementation of our electronic patient record.

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