Our organisational strategy
Resident doctor strike: 14–19 November
From Friday 14 to Wednesday 19 November, resident doctors (formerly known as junior doctors) will be taking strike action.
This will have a significant impact on services across our hospitals, particularly as our teams are currently adjusting to a new way of working following the introduction of our electronic patient record.
Getting the right care
Please help us make sure emergency care is available for those who need it most:
- Only attend A&E in life-threatening emergencies.
- For non-urgent issues, please contact your GP, your local pharmacy, or NHS 111 (online or by phone). More information is on our get the right care for you page.
Appointments and planned care
- If your appointment is affected, we will contact you directly.
- If you do not hear from us, please attend your appointment as planned.
We’re an organisation that is getting better. We are no longer in special measures. We have the most improved A&E and are now among the top performers in the country for reporting radiology results; and we are nationally recognised for our innovation in planned care. Like most of the NHS, the last five years have been hard. Now, we can be clear about what matters to us and what we need to do next.
Our organisational strategy - we want our hospitals to deliver care we’re proud of, and our patients are happy with - helps us to know where we’re going, how we get there, and how we make decisions on what’s most important to us, how we spend our money, and how our services need to change.
Find out more – take a look at our organisational strategy [pdf] 4MB (or the quick read one-page summary [pdf] 504KB if you’re short on time) which sets out the framework for how we become an exemplar in listening and responding, so we continue to improve the care our patients receive every day.