Ward accreditation scheme
We are constantly striving to improve the quality of the care we provide at our Trust and this ambition lies at the heart of our purpose that we launched in September 2024:
“We want our hospitals to deliver care that staff are proud of and our patients are happy with”.
One of the ways we are achieving this is through our ward accreditation programme, which is a way to improve and standardise the quality of care we give to our patients.
The programme sets out clear standards and measurements to help staff understand where they are already delivering excellent patient care and how they need to improve.
Wards enrolled on the scheme work hard to achieve bronze, silver or gold. Senior nurses and other experts carry out the ward assessments.
The assessments highlight the strengths of each ward and they also identify areas for improvement necessary to achieve the next level. The assessments look at patient experience, safety, staff morale, operational efficiency, and performance in equality, diversity, and inclusion.
Awards tracker
Labour and children's ward reach silver
Congratulations to two more of our wards for achieving their silver ward accreditation.
Tropical Lagoon children’s ward and the labour ward at Queen’s Hospital have both been awarded silver status.
Meanwhile, our HDU (High Dependency Unit) and CCU (Coronary Care Unit) at Queen's will be assessed for their gold ward accreditation.
With these latest achievements, almost nine in ten wards across the Trust have now achieved silver or higher. We now have three gold wards, 34 silver wards and four bronze wards.
Ward accreditation helps us improve and standardise the quality of care given to patients.
Each ward is assessed by nurses and subject matter experts, who issue a report on how it is performing and it can improve.
It covers patient experience, safety, how efficiently the ward runs and how well it is doing on equality, diversity and inclusion.
Tropical Lagoon Deputy Matron Emily Bell praised staff on the ward for their “fantastic achievement.”
Emily said:
The team have worked incredibly hard after getting bronze late last year.
It’s going to make such a difference to show that the hard work they’ve put in to meet all the standards has really shone through.
Labour ward Deputy Matron Elizabeth Ujiatalor said the award shows how patients are receiving better care from the scheme as it helps the ward improve their standards.
Elizabeth said:
We want women who come to us to feel like they have received great care. So to be able to go from a bronze to a silver, that shows we’re making improvements and making better impacts on the lives of our patients and their families.