I’m Head of Patient Experience in our Trust, with responsibility for patient experience, voluntary services, our bereavement team and Chaplaincy.

I’m aware that, every single day, our patients have a range of experiences of the services we provide. By listening to them and asking how we could do better, we have many opportunities to improve. 

King George and Queen’s are my local hospitals and I am passionate about continually improving the overall experience patients, relatives and carers have every time they come into contact with our Trust. We’re on a journey towards outstanding and I am very proud to be part of that.