Victoria Miles-Gale - Head of Patient Experience | PPC members

Search the BHR Hospitals website

Our electronic patient record (EPR) goes live in 3 days

We are expecting delays while we move over to our new electronic patient record (EPR).

Remember that if it's not a serious or life threatening illness or injury, call 111 or go to 111 online, visit your GP or your local pharmacy for advice.

Find out more - Electronic patient record | BHR Hospitals

Back to the list

Victoria Miles-Gale - Head of Patient Experience

I’m Head of Patient Experience in our Trust, with responsibility for patient experience, voluntary services, our bereavement team and Chaplaincy.

I’m aware that, every single day, our patients have a range of experiences of the services we provide. By listening to them and asking how we could do better, we have many opportunities to improve.

King George and Queen’s are my local hospitals and I am passionate about continually improving the overall experience patients, relatives and carers have every time they come into contact with our Trust. We’re on a journey towards outstanding and I am very proud to be part of that.