How to change and cancel my appointment

Resident doctor strike: 14–19 November

From Friday 14 to Wednesday 19 November, resident doctors (formerly known as junior doctors) will be taking strike action.

This will have a significant impact on services across our hospitals, particularly as our teams are currently adjusting to a new way of working following the introduction of our electronic patient record.

Getting the right care

Please help us make sure emergency care is available for those who need it most:

Only attend A&E in life-threatening emergencies.
For non-urgent issues, please contact your GP, your local pharmacy, or NHS 111 (online or by phone). More information is on our get the right care for you page.

Appointments and planned care

If your appointment is affected, we will contact you directly.
If you do not hear from us, please attend your appointment as planned.

Cancel your appointment

Your GP or consultant has requested an appointment for you, so it is essential you attend.

If you cannot make your appointment for any reason, let us know as soon as possible so we can give the time to someone else.

While most people do attend their scheduled appointment, those who do not cost your hospitals the equivalent of 200 nurses a year.

Fill in the form or call the number on your appointment letter to tell us if you:

Cannot make you appointment and would like a new date: we will contact you within six weeks to provide an alternative appointment.
Would like to cancel your appointment entirely: we will send a letter to you and your GP to say you have been discharged from our care.

Tell us if you'd like to cancel or change your appointment

Remember to have your letter ready because you will be asked for your hospital number and the clinic location.