Ensuring that patients receive prompt treatment in our Emergency Departments (ED) remains a priority for our Trust, as well as reducing delays so patients can go home from our wards as soon as they are medically well enough.
Jo Player is a clinical operational site manager in our Bed and Site team. Having spent more than a decade working in ED, she explains the government-set waiting time standards for patients and the impact on patient care if these are not met.
Having moved to a role which involves working with wards to monitor available beds, Jo discusses how she quickly learnt more about the challenges wards face in ensuring their patients don’t experience any delays in leaving hospital.
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From ED to wards: working as one team to…"