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From ED to wards: working as one team to improve patient care

Jo Player

Ensuring that patients receive prompt treatment in our Emergency Departments (ED) remains a priority for our Trust, as well as reducing delays so patients can go home from our wards as soon as they are medically well enough.  

Jo Player is a clinical operational site manager in our Bed and Site team. Having spent more than a decade working in ED, she explains the government-set waiting time standards for patients and the impact on patient care if these are not met.

Having moved to a role which involves working with wards to monitor available beds, Jo discusses how she quickly learnt more about the challenges wards face in ensuring their patients don’t experience any delays in leaving hospital.

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In Conversation With: Siobhan Graham

Siobhan Graham

All our teams are currently working extremely hard as we, along with the rest of the NHS, tackle Covid-19. That’s why we wanted to give our colleagues the spotlight, as part of our In Conversation With interviews, to share what they’re doing and the impact on them.

This week we spoke to Siobhan Graham, who recently helped oversee an upgrade to one of our radiotherapy machines, making us the first Trust in the UK to introduce Ethos Therapy. This more patient-focused treatment uses artificial intelligence to tailor it to our patient’s daily changing needs. She also shares what it was like becoming our Head of Radiotherapy in the midst of the pandemic.

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‘I was conscious I could lead a pandemic response, but I never expected this,’ - Magda Smith, Director of Infection Prevention and Control shares why this role is now more important than ever

Magda Smith

One of the many hats Magda Smith, our Chief Medical Officer, wears in our Trust is our Director of Infection Prevention and Control (DIPC). On paper this means she is the one with overall responsibility for ensuring we’re protecting our patients and staff from the risk of infection.

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