You may notice that your appointment reminder texts look slightly different.

We are now sending reminders using a new text provider.

Messages that come from the number +44 7860 039092 and include a secure DrDoctor web link where you can view details of your appointment.

When you open the link, you will be asked to confirm a few details. This is to make sure we are showing the right information to the right person, and it is completely safe.

Please don’t ignore these messages – they are genuine reminders from our team, working in partnership with DrDoctor.

Why we’re making this change

Introducing DrDoctor is part of our ongoing digital transformation, helping us give patients easier access to their appointment information and more control over their healthcare. Over time, we’ll be rolling out additional features to help you manage your appointments more easily.