Visiting at both Queen’s and King George hospitals is suspended until further notice, to help us protect our patients and staff.
The exceptional circumstances where one visitor – an immediate family member or carer – will be permitted, are listed below:
- You are a parent or appropriate adult visiting your child
- You are supporting someone with a mental health issue such as dementia, a learning disability or autism.
- You are visiting a patient who has been in for longer than one week
End of life care
Two visitors – immediate family members and/or carers – are permitted.
The following visitor arrangements apply
- One visitor (the birthing partner) will be able to visit our antenatal, postnatal and Coral wards, for a two-hour slot between 1pm and 5.30pm. The ward will arrange your visiting time with you.
- If you have had an elective caesarean your birthing partner can stay with you while you are in our High Dependency Unit or Recovery area.
- Partners are able to attend all scans. They will be asked to wait outside the department until their turn, when they will be able to accompany their loved one to their appointment.
- Visiting hours have been extended on our Neonatal Intensive Care Unit (NICU). One parent at a time can attend between 10am and 10pm.
- Antenatal services at King George Hospital
- Our antenatal service at King George Hospital is now located on the ground floor while we manage the pandemic.
- Download the map showing the new antenatal entrance: King George Hospital external map [pdf] 156KB
We are currently looking at how we can safely extend our visiting policy further, in light of the new guidance; please be aware it is also stipulated that any changes must be able to be done in a safe way, in line with national infection prevention and control guidelines.
Other important information
Our ward managers will ensure all patients have a named relative and allocate a time for people to call to keep in touch on a daily basis. Please remember not to come to our hospital if you have a cough, cold, flu-like symptoms or any infectious illness like diarrhoea and vomiting.
We appreciate how important it is to be able to stay in touch with your relatives, so we’ve launched our ‘Thinking of you’ service, so you can send them a letter and some photos.
You can also drop off items such as toiletries and reading materials to our main entrance desk - make sure they are packaged safely with the name and ward clearly marked on them, and we will get them to your loved ones.
We kindly ask that you do not bring food into our hospitals for patients. This is for health and safety reasons as we cannot guarantee how it will be stored or when it will be delivered, and our staff are not legally allowed to heat food that has been brought in. However, if you do decide to bring food in, please understand that the Trust cannot accept liability for the way food from outside has been stored and/or prepped.
We will continue to monitor the situation.