Thinking of you

Thinking of you postcard We know, especially during this Covid-19 pandemic, how important it is for you to stay in touch with friends and family members in hospital. We’re sorry you cannot visit your loved ones at the moment; we’ve had to put visitor restrictions in place, along with all other hospitals, to help safeguard our patients as best we can.

To help you communicate with your loved ones, we have launched our ‘Thinking of you’ service; you can now send a letter and some photos just by filling in the form below.

We have also set up a dedicated phone line for you to relay messages. Just call 01708 503 604, Monday to Friday between 10 am and 2pm. Once your message and photos have been received they will be printed out and delivered to the patient on your behalf.

Please make sure you include the recipient’s full name, date of birth and ward name – so we can make sure it goes to the right person. Unfortunately we are not able to provide a reply message service from your loved ones. Please do not use emojis in the form as it will not work.

Raise a smile, send a get well message

Since we launched the Thinking of you service in mid-April, we have seen what a difference it makes to patients to receive a letter, a child’s drawing or a photograph.

We have received and distributed more than 1,000 messages and feedback has been really positive from both our patients and their loved ones.

We have now decided to expand our service.

Some of our patients, unfortunately, do not receive any messages during their stay with us; typically, we may have up to 100 patients at any one time, often elderly, who will have no contact with anyone other than our staff while they are with us.  

If you would like to send a get well message to one of these patients, please use the same form below – please also feel free to attach photos you think may be of interest, or ask your children to draw a picture; anything that could raise a smile during their hospital stay.

When completing the form to raise a smile, please:

  • Write ‘Get well’ in the patient name field
  • Use today’s date in the date of birth field
  • Leave the ward name field blank

For get well messages, please do not upload images of people of any age. Thank you. This does not apply to relatives sending Thinking of You messages.

Thinking of you

Note: Questions marked by * are mandatory


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