Staff survey 2016

The national NHS staff survey results have shown huge improvement in positive staff feedback for our Trust.

Around 86 per cent of our staff confirmed they were satisfied with the quality of care they provide to their patients. That was a 30 per cent increase on 2013, when our Trust was placed into special measures.

Another jump saw 95 per cent say that knew how to report unsafe clinical practices, up from 83 per cent in 2013.

The annual survey is carried out at the end of the year, and the 2016 results were published in March. We also saw an increase in the number of colleagues take part in the survey, up to 43 per cent, bringing it in line with other acute trusts across the country. In 2013, we were in the lowest 20 per cent for responses.

Acting Chief Executive Jeff Buggle said: “These results really do show the hard work of our staff and the improvements and changes they have made. They also show how important listening to, and acting on their feedback is.

“We’re now looking at the results to see what improvements we can make, and involving our teams in drawing up those plans.”

Thank you to everyone who took the time to fill in the survey.

See how we compare to similar trusts by looking at the national findings.

NHS staff survey 2016 [pdf] 3MB