Sexual health services at Hainault Health Centre, Redbridge

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Hainault Health Centre is one of our satellite sites where we offer free sexual health and contraception services.

Contraception is available for residents of Havering, Barking & Dagenham, Redbridge and any other London Borough.

We also provide services if you are resident of a non London borough and have emergency contraception needs, or are under the age of 18 years, or have IUD/IUS fitted and are experiencing abdominal pain.  

Hainault Health Centre, Manford Way, Chigwell, IG7 4DF

You can find us here

Services at Hainault Health Centre

  • Testing for sexually transmitted infections (STIs)
  • Information and advice 
  • One-to-one discussions on reducing your STI risk
  • Free condoms and lubricant
  • Advice about unplanned pregnancy
  • Treatment for chlamydia by appointment
  • Young person-friendly clinic for people aged under 20 years.

You will not be seen at this clinic if you have symptoms – you will need to attend Barking Community Hospital.

If you are a resident of Barking and Dagenham, Havering or Redbridge you can access online sexual health services at This is suitable if you are over 18 and have no symptoms. Online kits are also available for some other London Boroughs, and you can visit this website to check if you are eligible.

Contraceptive services

You will not be seen at this clinic if you have symptoms – you will need to attend Barking Community Hospital.

We offer all methods of contraception, including:

  • Emergency contraception
  • Oral contraception
  • Injectable contraception
  • Implants, intra-uterine contraception (IUD and IUS) and diaphragms
  • Contraceptive patch
  • Male and female condoms
  • As well as help and advice

For contraceptive procedures, such as IUDs or IUSs (intrauterine system or devices), or implants, you’ll need to make an appointment.

If you’re an existing patient and you require a repeat prescription for contraception you can use our walk-in service. 

Appointments, enquiries and opening times

Book an appointment

If you would like to book an appointment, or if you have any questions about our service, call us on 020 8924 6674.

Call centre opening hours
Day Open Close
Monday 8am 5.30pm
Tuesday 8am 4pm
Wednesday 8am 5.30pm
Thursday 8am 4pm
Friday 8am 12.30pm

Please tell our reception staff if you 

  • have been recently sexually assaulted
  • had sexual exposure to HIV within 72 hours
  • are a teenager under 18 years of age
  • need emergency contraception.

Opening times

Hainault Health Centre
Monday 8am to 11am Walk-in for existing patients and appointments
  12.30pm to 3.15pm Walk-in for existing patients and appointments
  4pm to 7pm Walk-in for existing patients, new patients and appointments

Walk in 4pm -7pm is for patients who want to discuss contraception choices, or start using pills/patch/injection/implant.  If you want to have an implant removed or have an IUD or IUS fitted or removed, you will need to make an appointment.

If you require emergency contraception you can come to the clinic at any of the above times.

Please be aware that our walk-in clinics can get extremely busy and you may have to wait a while. If we’re unable to see you on the same day, we’ll try and see you in another session as soon as we can. If we are particularly busy we may, on occasion, need to close earlier than usual.

We’ll ring you with any positive test results (usually within seven to ten working days) or we can text you if your test results are negative.

If we're not open

If we’re not open, and you cannot wait to be seen, you can

  • check if any of our other clinics are open
  • visit NHS Choices
  • call NHS 111
  • some pharmacy services also provide emergency contraception
  • contact your GP
  • in an emergency, go to the Emergency Department at Queen’s or King George hospitals.