Patient transport
Red extreme heat warning
Very high temperatures are expected this week, so we’re asking everyone to take a little extra care if you’re visiting one of our hospitals.
Our teams are working hard to keep services running safely.
Please take a few simple steps to stay safe and comfortable:
- Drink plenty of water and stay hydrated
- Keep cool by wearing light, loose clothing
- Plan ahead and allow extra time for your journey if needed
- Read more on how to stay safe during hot weather
Can’t make your appointment?
If you’re unable to attend, please let us know as soon as possible. Find out more on how to manage your appointment.
Thank you for your patience and understanding as we work to keep our patients, visitors and staff safe during the hot weather.
Non-Emergency Patient Transport Service (NEPTS)
We provide a transport service for patients who have a genuine medical need and meet the eligibility criteria.
Booking transport
For your first referral to the hospital, your GP is responsible for assessing your medical need for patient transport and completing the booking form. If there are any further follow up appointments, the hospital clinic/department is responsible for completing the assessment and booking form.
Queries and cancellation of bookings
If you have any queries about an existing booking or want to cancel a booking, call the numbers below between 7am and 7pm.
King George Hospital: 020 8970 8101
Queen’s Hospital: 01708 435 590
For urgent on the day cancellations or bookings, call 01708 435 191 from 7am to 7pm.
For GP bookings that require authorisation, email bartshealth.bhrutnepts.ccgbookings@nhs.net