Making sure our patient records are completed to a high standard is fundamental to providing good quality, safe care, and is the focus of our latest patient safety memo. Our clinical teams use the records to make the appropriate clinical decision to ensure the best outcome and the best experience possible for our patients, so they need to be well written and maintained. This is one of the topics we’re concentrating on, a key area for improvement highlighted by the Care Quality Commission when they inspected our hospitals.
Other highlights in this month’s report include a reduction in the number of outliers and ensuring that patients are being placed in the right ward for their specific condition; our Radiology Department saw 87% of patients with urgent GP referrals within two weeks in January; and we were 100% compliant in meeting Duty of Candour standards in January.
Read the full report: Delivering our Potential progress report January 2016[pdf] 762KB