Mental wellbeing

This page provides you with information about the internal services and some external services available to Trust staff to support your mental wellbeing.

These services will support you in taking the ‘Five Steps to Wellbeing’: connecting with other people, being physically active, learning new skills, giving back to others and paying attention to the present moment.

If you need urgent mental health support

  • Accessing urgent support
  • Local Urgent NHS Mental Health Helpline
  • Samaritans are there to listen at any time of the day or night. You can talk to them about anything that's troubling you, no matter how difficult. Call free on 116 123.
  • Shout offers confidential 24/7 crisis text support for times when you need immediate assistance. Text "SHOUT" to 85258.

Supporting someone else

Individual mental wellbeing support

  • Listen Hear is a psychological support service exclusive to BHRUT staff. It supports staff members with problems such as panic, low mood and symptoms of anxiety and trauma. The service is run by a team of excellent, qualified psychological practitioners who feel passionate about caring for our staff. They can offer one-off consultations or follow up sessions, and can facilitate onward referrals to other psychology services if appropriate. There is no need for a management referral, staff members can simply email anytime to request a call back during the hours of 7am and 11pm. It is important to note that no psychological concern is too small or insignificant. Email
  • The Chaplaincy team can support colleagues who are bereaved. They are also available to support teams where this might be necessary. Call the team on dect 6255, ext 3201/4729 or 01708 504 329. 
  • The Organisational Development team provide individual support, including: psychological support in the event of a traumatic/emergency situation, coaching, mentoring, emotional intelligence, and Neuro-Linguistic Programming. Email for more information.
  • Webinars – please email for information on upcoming wellbeing and leadership webinars.
  • The Guardian Service is available 24/7 to listen to any work related concern. They offer an independent, strictly confidential, non-judgemental supportive service. You can call them on 0333 234 1799 or email them at
  • The Employee Assistance Programme is a free and confidential external service for all staff at BHRUT, providing online Cognitive Behavioural Therapy and advice on a range of issues (e.g. legal, financial). Call their free 24/7 helpline, which is answered by fully qualified advisors and counsellors: 0800 030 5182. For more information, visit (username: BHRUT | password: Employee).


  • Cruse Bereavement Care is the leading national charity for bereaved people in England. They can is to offer support, advice and information to children, young people and adults when someone dies.

Support for people from a Black, Asian and Minority Ethnic background 

  • Rethink mental ilness has information to support people from a Black, Asian and Minority Ethnic background.

Support for LGBT+ people

  • Switchboard is a helpline for LGBT+ people: 0300 330 0630 (10am to 10pm every day).

Support if you have a disability

  • Scope's helpline provides free, independent and impartial advice and support on issues that matter to disabled people and their families.

Alcohol, drug, and gambling issues

Working from home

Team wellbeing

  • Let it Out is an internal service to enable you to reflect on your feelings and emotions as a team. You might be facing additional pressure due to Covid-19, and this service will allow you to share your experiences in a supportive and safe environment. The service can be provided at your team meetings with facilitators from our Organisational Development team. To book a team session or to find out more information, email
  • Resilience Sessions introduce you to the five  capabilities of resilience and provide activities and hand outs for your team. Delivered as a one and a half to two hour one-off session,  or 30-minute mini sessions. Email:
  • Relaxation sessions enable you to take a break from your busy day and focus on the present moment. Sessions last between ten  and 60 minutes. Email
  • The Chaplaincy team can support teams who are bereaved. Call the team on dect 6255, ext 3201/4729 or 01708 504 329.

Wellbeing Hubs

Wellbeing hubs have been created to help staff make the best use of breaks. The wellbeing hubs are to provide you with some much-needed space to recharge, rest and relax. They are located at:

  • Wellbeing Room, Education Centre, King George Hospital
  • Wellbeing Cabin (outside by the staff car park), King George Hospital
  • Lavender Garden Wellbeing Room (entrance from the Lavender Garden into the Discharge Lounge), Queen’s Hospital.

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