BHR University Hospitals - Getting the right treatment

Getting the right treatment

Many people head for Accident and Emergency if they are concerned by unexplained or unexpected symptoms. However there are lots of different ways to receive the treatment and the advice that you need. By seeking the right treatment for your complaint or condition, you could save a lot of time and worry.

There are different options available to you to receive the care that you need. You will also be helping your local Accident and Emergency department to see the patients that urgently need treatment as quickly as possible.

Please see below where you can get the best, quickest and most appropriate treatment for you. You may just be saving yourself from a lengthy wait in Accident and Emergency!

Upney Lane Walk in Centre

Upney Lane Walk in Centre
Upney Lane
Barking
Essex
IG11 9YD

Open 7 days 9.00am and 10.00pm

No appointment necessary

Unit is closed Christmas day and New Year's day

Telephone / Fax: 020 8924 6262

Disabled access

The unit is an integrated service for minor injuries, minor illnesses and health promotion by an appropriately qualified health care professional.

Access to a GP where appropriate and referral to other healthcare providers.

Minor Injuries include: Minor cuts and burns, Sprains and strains, Minor head injuries, Insect bites and stings, Removal of foreign bodies

Minor Illnesses include minor infections, sore throats, stomach ache, indigestion, constipation, vomiting, diarrhoea, coughs, colds, flu-like symptoms, women’s health problems e.g. thrush, menstrual advice, emergency contraception, skin complaints e.g. rashes, sunburn, head lice.

The centre does not provide repeat prescriptions, chronic disease management, follow up care, medical certificates, immunisations, vaccinations, or wound management.

Services are for everyone over 12 years of age, over 15 years for x-ray who can either just walk in or be referred by local GP practices.

Broad Street Walk in Centre

Broad Street Walk in Centre
Morland Road
Dagenham
RM10 9HU

Monday to Friday 7.00am to 10.00pm
Weekends 10.00am to 6.00pm

No appointment necessary

Accident and Emergency

Do you need emergency hospital treatment?

Accident and Emergency departments are usually extremely busy. If you feel your condition is an emergency and is critical or life-threatening, then call 999 for an ambulance.

Please remember, however, that severe conditions are treated first so if your condition is not urgent you may experience a considerable wait.

Your nearest Accident and Emergency Departments are King George and Queen’s. These services are open 24 hours per day, 365 days per year.

NHS Direct / NHS Direct Online

You can phone NHS Direct on 0845 4647 at any time day or night for confidential health information and advice from specially trained nurses. Alternatively visit NHS Direct Online for a wide range of information at NHS Direct information is also available on Sky Interactive.

If you or a member of your family feels ill and does not know what to do, phone NHS Direct. Interpreters are always available. Skilled nurses are able to guide you in what to do next. NHS Direct also provides information on the opening hours of local services such as GP’s, dentists and pharmacies

Local Pharmacies

Your local pharmacist or chemist can help you with a lot more than you might think - no appointment is necessary

Your local pharmacist is qualified to give you advice on a whole range of conditions. They can also answer any questions the medicines you are taking and can advise you when you need to visit your GP.

Consult your Yellow Pages or local telephone directory to find out details of late opening and 24 hour pharmacies. Alternatively visit where you can find a list of all uk pharmacies.

Your GP

Book an appointment to see your GP. If you need to call a GP out of hours, call your GP surgery as normal and an answerphone service will give you the information you need to call an emergency doctor.